Shipping & Delivery Policy

Shipping Policy

Effective Date: January 1, 2026 Website: www.pkito.com Operating Entity: Shenzhen Dayunjia International Logistics Co., Ltd.

This Shipping Policy governs the processing, packaging, and international transit of all orders placed on www.pkito.com, owned and operated by Shenzhen Dayunjia International Logistics Co., Ltd.

  1. Processing & Handling Time

  • Standard orders are processed, verified, and quality-inspected within 3 to 7 business days following payment authorization.

  • Fulfillment operations run Monday through Friday. Packages are not packed or dispatched on statutory national holidays or weekends.

  • Once your shipment is handed over to the postal or express cargo carrier, you will receive an automated shipping confirmation email containing your tracking number and tracking portal link.

  1. Estimated Shipping Transit Time

  • Standard International Delivery: Estimated at 10 to 18 business days after dispatch, depending on destination customs clearance efficiency and local delivery postal schedules.

  • Seasonal Delays: During major shopping holidays (such as Black Friday, Cyber Monday, and Christmas) or adverse weather events, transit times may experience minor delays.

  1. Shipping Costs & Free Shipping Threshold ($69.00 USD)

We maintain clear, upfront, and transparent shipping rates:

  • Free Shipping Special: We offer Free Standard International Shipping on all qualifying orders with a merchandise subtotal of $69.00 USD or more (calculated after applying any promotional coupon discounts).

  • Standard Flat Rate: For orders under $69.00 USD, a flat standard shipping fee of $7.99 USD is charged and clearly displayed in your order breakdown during checkout.

  • No Hidden Surcharges: We guarantee that there are no additional hidden handling, fuel, or packing surcharges applied at checkout.

  1. Parcel Tracking

  • You can monitor the real-time location of your package by submitting your tracking number on our website's Order Tracking page or directly through international tracking portals (such as 17TRACK, USPS, DHL, or your local national postal system).

  • Please allow 48 to 72 hours from receiving your dispatch notice for the carrier to register initial transit scan events online.

  1. Customs, Tariffs, and Import Duties

  • Orders shipped across international borders may be subject to customs clearance, local value-added taxes (VAT), or import duties assessed by the destination customs authority.

  • All such tariffs, clearance fees, and customs duties are the sole responsibility of the customer. Shenzhen Dayunjia International Logistics Co., Ltd. cannot control or predict foreign customs processing times.

  1. Address Accuracy & Failed Deliveries

  • Customers are strictly responsible for providing complete and accurate recipient information, including correct unit/apartment numbers, street names, postal codes, and functional phone numbers.

  • If an order cannot be delivered and is returned due to an incomplete or inaccurate address provided by the customer, or failure to collect the parcel from the local post office, additional re-shipment freight costs may apply.

  1. Customer Support Contact

  • Operating Legal Entity: Shenzhen Dayunjia International Logistics Co., Ltd.

  • Website: www.pkito.com

  • Business Address: Unit 103, Building 2, Big Data R&D Center, Hebei Industrial Zone, Hualian Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong, China

  • Support Email: service@pkito.com

  • Customer Service Phone: +86 17722594488

  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)